Accelerators for Microsoft Dynamics CRM

CRM Accelerators are a range of add-on solutions developed for Microsoft Dynamics CRM 4.0 customers and partners. Each accelerator is available at no cost and will showcase how the Microsoft Dynamics CRM 4.0 platform can be configured and extended to broaden marketing, sales and service capabilities. Microsoft Dynamics CRM customers and partners are encouraged to further extend these accelerators to meet their specific business needs. Each accelerator is built following SDK guidelines. Each accelerator will be entitled to limited support from Microsoft, the extent of that support will be restricted to troubleshooting CRM API calls made from the accelerator code that adhere to SDK guidelines. Additionally, all accelerators are supplied with full source-code so they can be modified to meet specific customer requirements. Any existing source-code that is modified or new source-code that is added by customers which does not call the CRM API or does not adhere to CRM SDK guidelines will not be supported by Microsoft.

Latest News...

May 27 2010:
Step-by-Step installation videos for PRM have been posted here. These videos go through the necessary CRM setup steps as well as how to deploy the web portal to Windows Azure. For those wanting to set up the portal on their own web servers there will be a seperate video posted soon. The process for deploying the web portal on Azure is similar to a standard IIS deployment so it's worthwhile reviewing the Azure deployment video first.

May 26 2010:
Partner Relationship Management (PRM) Accelerator has been released! The Partner Relationship Management (PRM) Accelerator allows businesses to use Microsoft Dynamics CRM to distribute sales leads and centrally manage sales opportunities across channel partners. Download this release from here, as per the new Customer Portal, this accelerator has slightly revised licensing terms, please review the license terms when you download the solution. Again, this accelerator takes advantage of the new Microsoft Dynamics CRM SDK capabilities and tools - download the new SDK from here.

May 8 2010:
Customer Portal Accelerator has been released! Build out new and powerful portals for you and your customers! This new release consolidates the functionality of Portal Integration, eService and Event Management into one consolidated portal. Download this release from here, this accelerator has slightly revised licensing terms, please review the license terms when you download the solution. This accelerator takes advantage of the new Microsoft Dynamics CRM SDK capabilities and tools - download the new SDK from here.

May 6 2010:
Customer Care Accelerator has been released! Build out new and powerful composite desktop applications for contact centers or any other business requirement where you need to "mash up" multiple applications from different platforms into one consistent desktop application! Download this release from here, please review the license terms for CCA when you download the solution.

Click here to download all the other accelerator releases!