Customer Care Accelerator for Dynamics CRM

May 4, 2010 at 8:45 AM


In UII documentation for MS CRM mentioned, that exist Customer Care Accelerator for Dynamics CRM.

Where I can download it, it is not present in Accelerator list.



May 4, 2010 at 3:57 PM

Hi! I was also wondering what the timeline is on the release of the Customer Care Accelerator. Any info much appreciated, thanks!

May 5, 2010 at 1:09 AM

I've got the same question as well, any info even release notes would be useful.

We are in the process of evaluating CCF and really need to understand what changes will result from bringing it under the CRM product group.


May 10, 2010 at 8:36 PM

Just circling back on this... this is now available here