MSA Goals - Matrix Report Issue

Jul 1, 2010 at 12:36 AM


We were running the vanilla version of this report and we noticed that only certain people that created or modified the goal (including the CRM Administrator) can see the updates to the report. But the rest of the users who have goals don't see updates. We have had several closed - won opportunities that fall within the 1st quarter of 2010 and have been assigned to the respective goals. When the report is run it shows actuals as $0.00. But when the Systems Administrator or the user who created the goal runs the same report, it shows the correct values.

We run our sales reports on this on a regular basis and to have it not run is impacting our ability to check our goals. Any help is much appreciated.

Alex Ancheta
562 405 7055