Plug-in running under SYSTEM User

Mar 1, 2011 at 6:29 PM
Edited Mar 1, 2011 at 6:41 PM

Hi all,

I have written webservice to create Case record in CRM. Case is retrieving data to create record through web service.

I have written a Plug-in on create of Case record in CRM . Case entity has one lookup Analyst. every time Case created it will assigned to different analyst user according to rotation policy by CRM. We have 2-3 analyst user.

The problem I am facing is CRM assigning Analyst as a System User who is log in.

Please provide information regarding this. 


Thanks & Regards,

Anand Wani