eService - Different Active StateCodes for different entities

Jan 6, 2009 at 11:10 AM
I've successfully got eService up and running in test and have added Opportunity to the available entities.  However, I am unable to edit existing Opportunities unless I change the Active StateCode Value from Active to Open.  Doing this renders other entities unusable.

Is there a quick workaround or do I have to do some string-handling of a delimited list in the Active StateCode Value field?

Many Thanks
Jan 6, 2009 at 5:20 PM
Done it.  Easier than I feared.  Just changed a couple of lines in EntityEditor.ascx.cs to handle a delimited list of Status Values.
Feb 4, 2009 at 5:27 AM
we are trying to replace the *web* notes on the portal with the case history, so that anything that occurs on the case (mainly email or calls) will be shown on the portal, and maybe using an email form on the portal to allow new "posts" from the customer. Do you think this is possible using your method?

Thanks in advance