uninstall eService

Jul 10, 2009 at 2:27 AM

Dear all,

I need to uninstall eService from my CRM. Does any body know how to do it?
I have searched in the documentations but can't find uninstall chapter.

Any help will be very appreciated.
thanks before

 

Esar

Oct 15, 2009 at 2:43 PM

Hi,

I need to uninstall eService from my CRM too.

Can someone help me please!!

 

mrudaw

 

Oct 15, 2009 at 11:02 PM

eService accelerator have a couple different parts:

  • plugins and custom workflows - you have to unregister them by Plugin Registration Tool
  • customizations - remove entites and all related fields like in contact drop-down list
  • workflows - delete it
  • website - delete folder
  • ASP.NET membership database - delete it from SQL server

Let me know if you'll have any problems.

Dynamics CRM BLOG: http://bovoweb.blogspot.com

Oct 16, 2009 at 12:34 PM
mrudaw wrote:

I need to uninstall eService from my CRM too.

Can someone help me please!!

 

At the risk of seeming a bit harsh, you shouldn't be installing stuff on your servers willy-nilly unless you are confident that you can roll back the changes you've made or are prepared to pay for support. In fact, you simply should not be experimenting on your production CRM server. These accelerators are not supposed to be plug-and-play, they are starting points for developers. You need to be confident in your ability to customise your CRM system. There's a virtual PC image that's perfect for experimenting with the accelerators without risking your production server.

 

Oct 16, 2009 at 1:55 PM
NameOfTheDragon wrote:

.... There's a virtual PC image that's perfect for experimenting with the accelerators without risking your production server.

 

 The VPC image has expired and not been replaced as far as I can tell.  Do you know of an updated image that has not expired?

 

Thanks in advance!

Oct 28, 2009 at 9:31 AM

Hello kgorczewski,

I followed your instructions but I still can't delete the eService Console from the settings area in crm.

How can I delete this icon?

Thanks,

mrudaw

 

Nov 1, 2009 at 11:12 PM

Hi mrudaw,

You can find instruction step by step in my blog: http://bovoweb.blogspot.com/2009/11/how-to-uninstall-of-eservice.html

 

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My Dynamics CRM Blog: http://bovoweb.blogspot.com/