RSS feed error- Notification Accelerator

Oct 1, 2009 at 8:50 PM

Hello,

I have installed Notification Accelerator on my CRM On Prem deploymnet. I've subscribed the feed for 'My Active Accounts' view. here is the issue.

1- If I go to RSS feed link I can see only 1 account which I created just before subscribing to this view. After subscribing I created 4 more accounts. I do not see them listed on the RSS feed link for this view. This is not a big problem at the moment hwoever it is a problem.

2-On my Outlook 2007, I am using the RSS feeds and I add the RSS feed link in here. Right away I saw the first account which I had created.

3- Then I created few more accounts which I can see under My Active Accounts view within CRM however none of the new accounts show up in the RSS folder of my Outlook.

4- If I close Outlook and launch it again, all the new accounts get listed.

5- If I highlight RSS folder in Outlook which in my case is Active Accounts and then click Send\Recieve in Outlook I get following error:

Task 'RSS Feeds' reported error (0xC83C0008) : 'Synchronization to RSS Feed:"http://alpha3:5555/notificationorg/isv/RSS/rssdata.aspx?q=%7b00000000-0000-0000-00AA-000010001002%7d" has failed. Outlook cannot download the RSS content from http://alpha3:5555/notificationorg/isv/RSS/rssdata.aspx?q={00000000-0000-0000-00AA-000010001002} because of a problem connecting to the server.'

Please help

Thanks

Sandeep

Oct 2, 2009 at 5:28 PM

Any update or any suggestions on this one?