The CRM notifications accelerator allows users to subscribe to the CRM “business events” that are significant to them, e.g. a salesperson is interested in new leads and opportunities assigned to them whereas a customer service representative is interested in new service cases assigned to them. Once the user has subscribed (each user manages their subscription profile) to the types of events that are important to them they can elect how they want these event notifications to be delivered. Notifications are delivered via a Really Simple Syndication (RSS) feed and can be consumed with many desktop tools including Microsoft Outlook 2007 or the standard newsfeed Windows Vista® gadget.
Please Note: This first version has been built for On-Premise only - we will re-visit IFD and other deployment models for future releases. Full source code is supplied to allow customers and partners to modify accordingly.
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Works fine with standard usage, but :
- some links are corrupted when using custom entities
- some entities can not be used with this accelerator. For example, Notes. The customer care accelerator offer a self service extranet for customers that stores informations into notes. The easiest way to manage it would be to configure notification on notes, which is impossible !
by
NicoKirr
on
Jan 4 2011 at 12:44 PM
Nice accelerator, but it does not work on custom entities.
by
bryceg
on
Oct 15 2009 at 12:55 AM
would be amazing if it supported firefox via ietab....
but then it would be amazing if crm supported firefox as then it could be used by mac users...
by
danielpugh
on
Jul 21 2009 at 2:07 PM
Hello,
in the German version, there's problems with Ä, Ö, Ü. How can I fix it?
by
pjaehne
on
Jun 12 2009 at 12:50 PM
I LIKE THIS. Lots of clients ask for be "told" when something is over due etc - which can only be eaily achieved with a "wait" workflow - which has high overhead.
One thing I Can't work out is HOW TO UNSUBSCRIBE from a view?
by
adrian_iredale
on
May 28 2009 at 5:14 AM
I installed the notifications accelerator on 2 different deployments, RSS feeds worked but I encounter a huge issue: no Activity could be Saved as Completed any more. It gave me an "Invalid Argument" error page with no other clues in the logs. The solution to fix the problem:Restore CRM Database from a backup and repair the CRM Server(from add/remove programs).Did anybody encountered this pb?
by
lauigo
on
Jan 23 2009 at 1:45 PM
This is one of the best CRM addons I have found. Using RSS and the saved views is genious. You can even modify the rss feed with some slight code modifications, so that more information is displayed for certain object types.
by
carltoncolter
on
Jan 9 2009 at 1:04 AM
It's a good release, but I think it should be interesting to make subscriptions to Queues which is not possible.
by
mfigueiredo
on
Nov 19 2008 at 5:00 PM