Rating:        Based on 15 ratings
Reviewed:  11 reviews
Downloads: 36412
Released: Nov 28, 2008
Updated: May 16, 2009 by reubenk
Dev status: Stable Help Icon

Recommended Download

Documentation VIDEO: Installation (No Narration)
documentation, 87154K, uploaded Nov 28, 2008 - 12852 downloads

Other Available Downloads

Source Code eService Release 1.1 (EN) - English
source code, 8403K, uploaded May 16, 2009 - 10960 downloads
Documentation FAQ Document for eService Accelerator
documentation, 30K, uploaded Dec 3, 2008 - 9972 downloads
Source Code eService Release 1.1 (pt-br) - Brazil
source code, 8521K, uploaded May 16, 2009 - 325 downloads
Source Code eService Release 1.1 (da) - Danish
source code, 8319K, uploaded May 16, 2009 - 100 downloads
Source Code eService Release 1.1 (nl) - Dutch
source code, 8473K, uploaded May 16, 2009 - 270 downloads
Source Code eService Release 1.1 (fi) - Finnish
source code, 8366K, uploaded May 16, 2009 - 82 downloads
Source Code eService Release 1.1 (fr) - French
source code, 8474K, uploaded May 16, 2009 - 225 downloads
Source Code eService Release 1.1 (de) - German
source code, 8638K, uploaded May 16, 2009 - 726 downloads
Source Code eService Release 1.1 (it) - Italian
source code, 8296K, uploaded May 16, 2009 - 175 downloads
Source Code eService Release 1.1 (nb) - Norwegian
source code, 8288K, uploaded May 16, 2009 - 122 downloads
Source Code eService Release 1.1 (es) - Spanish
source code, 8575K, uploaded May 16, 2009 - 511 downloads
Source Code eService Release 1.1 (sv) - Swedish
source code, 8379K, uploaded May 16, 2009 - 92 downloads

Release Notes

The eService accelerator for Microsoft Dynamics CRM 4.0 provides customer self-service capabilities (via a web portal) as a configurable out-of-the-box offering.

Reviews for this release

Hello, I once had a question, there is the possibility, a comparison of notes from the CRM system in the eService tool? If the customer sets, a note in the online request is, that synchronizes to the CRM, it is possible even reversed? From the request, from the CRM in the online request? Regards Ronny
by rpallasch on Jan 5, 2010 at 3:09 PM
Great code. Customization for look & feel and code behavior is a little difficult. In the end we achieved a100% seamless look between eService and our customers web site. Thanks!
by ConnectCRM on Jul 9, 2009 at 7:39 PM
great that it's here - really good for basic portal. Easy to customise. No idea how to do advanced customisation where to find additional documentation...
by danielpugh on Mar 6, 2009 at 10:08 AM
excellent, very easy to install and works well.
by centraltech on Mar 1, 2009 at 11:03 PM
I can't believe this! I am actually ecstatic about integrating this thing with SharePoint. The code, the implementation, the documentation, the integration, and everything about this is just setting the bar on web apps. You guys outdid yourself with this and I am happy to see some real care taken here. From the video to the installation guide, this entire project is the best I've seen yet.
by Kosher on Feb 7, 2009 at 1:47 AM
Really easy to install with the video! Thanks. I was up and running in 30 minutes.
by linna on Jan 15, 2009 at 3:09 PM
Outstanding. This is a great framework for a customer portal.
by BillOwens on Dec 17, 2008 at 8:12 PM
Thank you Reuben,
by ondertellioglu on Dec 15, 2008 at 2:37 PM
Got it up and running on a VPC and it looks great. Will try to make full use of this web portal very soon. Thanks!
by cmespinoza on Dec 12, 2008 at 4:43 PM
When trying to download the vid, the web page gives an ugly error message telling that the file is bigger than the maximum size allowed!!! Plz help
by delpiano on Dec 11, 2008 at 5:16 PM
Thanks for the release! For those of you who're planning to install this, please WATCH the VIDEO as well, as not all steps were documented in the source code.
by lawrenceong on Dec 3, 2008 at 6:04 PM