Accelerators for Microsoft Dynamics CRM

	Accelerators for Microsoft Dynamics CRM

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eService

Rating: based on 15 ratings

Reviewed: 11 reviews

Downloads: 34946

Released: Nov 28 2008

Updated: May 16 2009 by reubenk

Dev status: Stable Stable: This software is believed to be ready for use

VIDEO: Installation (No Narration)

documentation, 87154K, uploaded Nov 28 2008 - 12360 downloads

eService Release 1.1 (EN) - English

source code, 8403K, uploaded May 16 2009 - 10562 downloads

FAQ Document for eService Accelerator

documentation, 30K, uploaded Dec 3 2008 - 9637 downloads

eService Release 1.1 (pt-br) - Brazil

source code, 8521K, uploaded May 16 2009 - 300 downloads

eService Release 1.1 (da) - Danish

source code, 8319K, uploaded May 16 2009 - 92 downloads

eService Release 1.1 (nl) - Dutch

source code, 8473K, uploaded May 16 2009 - 242 downloads

eService Release 1.1 (fi) - Finnish

source code, 8366K, uploaded May 16 2009 - 73 downloads

eService Release 1.1 (fr) - French

source code, 8474K, uploaded May 16 2009 - 204 downloads

eService Release 1.1 (de) - German

source code, 8638K, uploaded May 16 2009 - 646 downloads

eService Release 1.1 (it) - Italian

source code, 8296K, uploaded May 16 2009 - 160 downloads

eService Release 1.1 (nb) - Norwegian

source code, 8288K, uploaded May 16 2009 - 117 downloads

eService Release 1.1 (es) - Spanish

source code, 8575K, uploaded May 16 2009 - 467 downloads

eService Release 1.1 (sv) - Swedish

source code, 8379K, uploaded May 16 2009 - 86 downloads

The eService accelerator for Microsoft Dynamics CRM 4.0 provides customer self-service capabilities (via a web portal) as a configurable out-of-the-box offering.

Reviews for this release

Hello, I once had a question, there is the possibility, a comparison of notes from the CRM system in the eService tool? If the customer sets, a note in the online request is, that synchronizes to the CRM, it is possible even reversed? From the request, from the CRM in the online request? Regards Ronny
by rpallasch on Jan 5 2010 at 3:09 PM

Great code. Customization for look & feel and code behavior is a little difficult. In the end we achieved a100% seamless look between eService and our customers web site. Thanks!
by ConnectCRM on Jul 9 2009 at 7:39 PM

great that it's here - really good for basic portal. Easy to customise. No idea how to do advanced customisation where to find additional documentation...
by danielpugh on Mar 6 2009 at 10:08 AM

excellent, very easy to install and works well.
by centraltech on Mar 1 2009 at 11:03 PM

I can't believe this! I am actually ecstatic about integrating this thing with SharePoint. The code, the implementation, the documentation, the integration, and everything about this is just setting the bar on web apps. You guys outdid yourself with this and I am happy to see some real care taken here. From the video to the installation guide, this entire project is the best I've seen yet.
by Kosher on Feb 7 2009 at 1:47 AM

Really easy to install with the video! Thanks. I was up and running in 30 minutes.
by linna on Jan 15 2009 at 3:09 PM

Outstanding. This is a great framework for a customer portal.
by BillOwens on Dec 17 2008 at 8:12 PM

Thank you Reuben,
by ondertellioglu on Dec 15 2008 at 2:37 PM

Got it up and running on a VPC and it looks great. Will try to make full use of this web portal very soon. Thanks!
by cmespinoza on Dec 12 2008 at 4:43 PM

When trying to download the vid, the web page gives an ugly error message telling that the file is bigger than the maximum size allowed!!! Plz help
by delpiano on Dec 11 2008 at 5:16 PM

Thanks for the release! For those of you who're planning to install this, please WATCH the VIDEO as well, as not all steps were documented in the source code.
by lawrenceong on Dec 3 2008 at 6:04 PM

Microsoft Public License (Ms-PL)

This license governs use of the accompanying software. If you use the software, you accept this license. If you do not accept the license, do not use the software.

1. Definitions

The terms "reproduce," "reproduction," "derivative works," and "distribution" have the same meaning here as under U.S. copyright law.

A "contribution" is the original software, or any additions or changes to the software.

A "contributor" is any person that distributes its contribution under this license.

"Licensed patents" are a contributor's patent claims that read directly on its contribution.

2. Grant of Rights

(A) Copyright Grant- Subject to the terms of this license, including the license conditions and limitations in section 3, each contributor grants you a non-exclusive, worldwide, royalty-free copyright license to reproduce its contribution, prepare derivative works of its contribution, and distribute its contribution or any derivative works that you create.

(B) Patent Grant- Subject to the terms of this license, including the license conditions and limitations in section 3, each contributor grants you a non-exclusive, worldwide, royalty-free license under its licensed patents to make, have made, use, sell, offer for sale, import, and/or otherwise dispose of its contribution in the software or derivative works of the contribution in the software.

3. Conditions and Limitations

(A) No Trademark License- This license does not grant you rights to use any contributors' name, logo, or trademarks.

(B) If you bring a patent claim against any contributor over patents that you claim are infringed by the software, your patent license from such contributor to the software ends automatically.

(C) If you distribute any portion of the software, you must retain all copyright, patent, trademark, and attribution notices that are present in the software.

(D) If you distribute any portion of the software in source code form, you may do so only under this license by including a complete copy of this license with your distribution. If you distribute any portion of the software in compiled or object code form, you may only do so under a license that complies with this license.

(E) The software is licensed "as-is." You bear the risk of using it. The contributors give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws which this license cannot change. To the extent permitted under your local laws, the contributors exclude the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

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Accelerators for Microsoft Dynamics CRM

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