Error with Dynamic URL in eService Create Account workflow email


I have an urgent issue. We have implemented the eService accelerator for CRM 4.0. We are having problems with the Customer Sign-up workflow email. The URL in the workflow is partly hardcoded and partly the encrypted id that is dynamically generated with the workflow assembly. The resulting URL is visually correct. So if you copy and paste the URL it works. It’s the hyperlink for the URL that is wrong. The hyperlink references the schema name for the encrypted id, not the actual id.
Here's the URL as it appears in the worflow email: http://esupport.tribridge.com/createuseraccount.aspx?id=EqxVkioY1dzpFnlbQM%2fazI2DzkpPo48tZawIxqdCa5B2NXkotBi4xLwHbBMRmpVK
Here's the URL I'm brought to when clicking the link: http://esupport.tribridge.com/createuseraccount.aspx?id=%7bEncodedContactId(Encrypt%20the%20Contact%20Record%20Id%20for%20the%20Email)%7d
Has anyone else had this issue?